Thank you for contacting our company and giving us the opportunity to work with you on your project.  If we can be of help in the future, please call us!  We're always available to discuss your needs.

As companies grow larger and larger, the importance of customer satisfaction is often overlooked.  NOT SO WITH PIPING SYSTEMS, INC.  Please help us maintain our high standard of quality service by answering the following questions.

Project Description:
Date Completed:
Phone Representative was		Pleasant Courteous Poor
Were we responsive to your needs...	Before the job?	Yes No
	During the job?	Yes No
	After the job?	Yes No
Was the job...	Started on time?	Yes No
	Completed on time?	Yes No
	Left clean?	Yes No
Did our sales rep make promises that were not kept?		Yes No
If you answered "Yes" to the question above, please explain:
Service Charge was:		Not a factor Reasonable Unreasonable
Were our workers courteous?		Yes No
Were our workers neat in appearance?		Yes No
Were you pleased with the quality of our work?		Yes No
Would you consider us for future projects?		Yes No Maybe
Reason for calling PIPING SYSTEMS, INC.:		Yellow Pages Repeat Customer Suggested by others Special promotion None of the above
We invite you to write in any additional comments:
May we use your name as a reference on future jobs?		Yes No
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Date
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