Building Your Customer Base In the Slow Holiday Season

The holiday season can either be a boom for a business, or it can be a slower time of the year. For retailers, the months between October and December are often the peak sales time, while for service industries, they are the lowest.  There are some simple solutions to boost your business and even add new customers, even in the slow holiday season. The key is in being creative and offering new information and ideas to customers to place your business in a position of being a reliable authority in your industry.  Offer Service Packages at a Discount Even though
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A Service Industry Throw Back Thursday

Anyone who has worked in a service industry for more than a few years can probably recall changes. Those who have worked in the industry for decades have seen some major changes, some of which have made the industry stronger and some which have changed the way companies do business.  Here are some of the ways the service industry used to be as compared to what they are today.  More Focus on Customer Service and Less on Productivity One change in all types of service industries is the decrease in the personal aspect of dealing with customers. In other words,
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Plug And Play HVAC Systems

Most people are familiar with the term plug and play as it applies to technology. In this area, it refers to the ability to simply connect hardware devices or software without the need for configuration and adjustments. This was developed by gaming console companies and peripheral device manufacturers to make it easier for people with limited or no technical expertise to be able to use their equipment and software without any problems.  The HVAC industry has, in some ways, taken a large chapter from the plug and play benefits seen in other industries. This is found in the wide range
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