• Providing Piping Solutions Since 1971

  • (508) 644-2221
  • Emergency Services



Coronavirus Policy

Published April 28, 2020

Coronavirus Policy


The well-being of our Team Members, our Clients and our Vendors is of the utmost importance to us. To help prevent workplace exposures to acute respiratory illness, including COVID-19, we are following the interim guidance for businesses and employers released by the Center for Disease Control and Prevention (CDC).

What we are doing to prevent the spreading of “COVID-19”

We are requesting Team Members, Subcontractors and Vendors to adhere to the following:

  • Staff who are not feeling well will not report to the worksite or office until they are free of fever (100.4 degrees Fahrenheit), signs of a fever, and any other symptoms.
  • An employee that is sent home after developing symptoms must be cleared by a Medical Professional before returning to work.
  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces.
  • Limit large gatherings as much as possible, in person meetings, or congregation areas for workers.
  • Practice “social distancing” with onsite workers, when feasible. People should, if possible, maintain a minimum distance of 6 feet while interacting.
  • Immediate supervisormust be notified immediately if any Team Members is out sick, sent home or has a sick family member at home with COVID-19.
  • Appropriate Personal Protection Equipment (PPE) is provided to all team members including hand sanitizer, disinfectant, face shield and face masks.

We know that plumbing, heating and fire protection system problems will occur even during illnesses and health concerns. Many of our clients have scheduled service or repair appointments, and many more will have unforeseen service needs during the upcoming days and weeks.We assure you that we are here to help, providing full service and availability with healthy employees!

What we are doing in the field:

  • Limiting physical contact – including hand shaking with clients and team members.
  • Sanitizing hands and the work space before and after the job.
  • Inquiring about illness before entering the work space to ensure additional precautions like wearing masks.


Employees who travel outside of our state, cannot return to work for 14 days following travel (even if symptoms are not showing).

We have implemented a policy that does not allow any employee who is sick to come to work. If their manager feels as though they are symptomatic with any cold/flu symptoms, they will be sent home.

We have made additional sick time pay available to employees who are symptomatic for any illness, so they will stay home and not worry about loss of pay.

Our employees all have been equipped with hand sanitizer and sanitizing wipes at all of their work stations.

In addition, when you schedule an appointment, we ask that you please advise our Customer Service Representative (508-644-2221) of any illness in the workplace so we can take the necessary precautions.

Our goal is to make sure that we prioritize the health and safety of our employees and clients, while also maintaining the high standard of service that you rely on us to deliver.