• Providing Piping Solutions Since 1971

  • (508) 644-2221
  • Emergency Services

Best Industry Customer Warranty

Because we’ve been in business for over 40 years, we pretty much know what breaks down and how long things last. That’s why we can offer extended warranties on the work we install.

This is our warranty to you in the simplest language we can use.

TWO YEAR WARRANTY

PROCESS PIPING, PLUMBING, HEATING AND GAS FITTING

100% of the pipe, valves and fittings provided and installed by PSI are fully covered – labor and materials against defect.

The warranty is valid provided the following conditions are met:

  • All of the components are provided and installed by PSI
  • The piping system including all components has been maintained per manufacturer’s guidelines.
  • A chemical treatment system, if recommended by the manufacturer, has been installed upon system activation, has been maintained and is functional

Component failures due to loss of power are excluded from this warranty.

If a component (other than pipe, valves and fittings) is found to be defective and the defect was not apparent at the time of installation, we will extend whatever warranty protection is afforded by the manufacturer and/or supplier to the customer.

Warranty is valid provided the materials and equipment provided by PSI has been properly maintained by the owner including but not limited to serviced and maintained only by PSI

Notification of warranty issues must be given to PSI within 72 hours of occurrence.

FIVE YEAR WARRANTY

FIRE SPRINKLER SYSTEM – WET OR DRY

100% of the pipe, valves and fittings provided and installed by PSI are fully covered – labor and materials against defect. (see exception below)

The warranty is valid provided the following condition is met:

  • The fire sprinkler system has been inspected and tested at least annually per NFPA guidelines by PSI

Note that the first year inspection is free (excluding fire alarm testing, if required).
All warranties stated above apply provided the materials and equipment provided by PSI has been serviced and maintained solely by PSI

Exception: Replacement of compressors and low point drainage piping is excluded.

Notification of warranty issues must be given to PSI within 72 hours of occurrence.

PIPING SYSTEM’S PERFECTION PROMISE

IF YOU AREN’T 100% COMPLETELY SATISFIED…”IT’S FREE!”

That’s about it. You want small print? Here it is: If you aren’t 100% completely satisfied, PIPING SYSTEMS’ PERFECTION PROMISE means that “IT’S FREE!” There’s your small print. It’s really simple and here’s how it works: If you aren’t happy with a particular part of the job, let us know. We’ll do that portion over and if you still aren’t satisfied, we’ll deduct that portion of the job (we’ll even do the math) from the bill and you don’t pay for what you’re not happy with. Period! No hassles, no hard feelings, just satisfied customers! THAT’S OUR GUARANTEE.

Guarantees are only as good as the people behind the company giving it! Our company policy is simple and all of our employees take pride in the fact that we raise the bar on ourselves! They enjoy having higher goals and standards than the others. This is where workers’ pride comes from.

Here’s a list of what we guarantee our customers:

  • We’ll be there when we say we’ll be there
  • We’ll leave your facility as clean as we found it (or cleaner) or you can deduct $100 from the bill
  • And, of course, if you’re not 100% completely satisfied (you know the rest)